Who we are
Creative, Trauma-Informed Support for Educators, Caregivers & Communities
ArtsWork Collective is a creative support practice that uses arts-based, trauma-informed methods to strengthen the emotional wellbeing and relational capacity of educators, caregivers, and community workers.
Rooted in empathy, attachment awareness, and child development, ArtsWork works alongside schools and community organisations to build practical, classroom-ready skills that support both educator wellbeing and children’s learning and development.
Through training, mentorship, and facilitated creative group processes, ArtsWork contributes to safer, more connected learning environments for children and the adults who care for them.
Our website address is: https://artswork.co.za.
Privacy Policy
Last updated: January 2026
1. Introduction
ArtsWork Collective (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website and interact with our services.
This policy is governed by the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African laws. By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
We collect personal information that you voluntarily provide when you:
- Sign up for newsletters or contact forms
- Register for workshops, courses, or events
- Submit enquiries or feedback
- Download resources or products
- Engage with our online services
Types of personal information we may collect include:
- Name, surname
- Email address
- Telephone number
- Organisation or role
- Job title/workplace
- Transaction or payment details (when relevant)
- Any other information you choose to share
We may also automatically collect technical information such as:
- IP address
- Browser type
- Pages visited and time spent on our site
3. How We Use Your Information
We use your information to:
- Provide and manage the services you request
- Communicate updates, newsletters, and important information
- Process registrations and payments
- Improve our website, products, and services
- Comply with legal, regulatory, or contractual obligations
We only process personal information where we have a lawful basis under POPIA, such as your consent, to fulfil a contract, or for legitimate interest.
4. Legal Basis for Processing (POPIA)
Under POPIA, we process personal information only when:
- You have given consent
- It is necessary to perform our services
- It is required for compliance with legal obligations
- It is for our legitimate interest, balanced against your rights
We will not use your personal information for purposes incompatible with the reasons it was collected.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Improve site functionality
- Analyse traffic and performance
- Personalise your experience
You may configure your browser to refuse cookies; however, this may affect how the site functions.
6. Sharing Your Information
We will not sell, lease, or trade your personal information. We may share information with:
- Service providers who assist us in delivering our services
- Payment processors (as needed to process payments)
- Legal authorities, where required by law or to protect our rights
Any third parties we use are required to protect your information in compliance with POPIA.
7. Security
We take reasonable technical and organisational measures to safeguard your information against loss, theft, unauthorised access, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute protection.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined here, or as required by law. When no longer needed, we securely delete or anonymise your information.
9. Your Rights
Under POPIA and applicable law, you have the right to:
- Request access to your personal information
- Correct or update inaccurate information
- Object to or restrict processing
- Withdraw consent at any time
- Request deletion of your personal information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any rights, contact us using the details below.
10. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact:
Email: info@artsworkcollective.co.za
Post: ArtsWork Collective, Johannesburg, South Africa
Phone: (if available)
11. Changes to This Policy
We may update this Privacy Policy periodically. The date at the top will reflect the latest version. Continued use of our website after changes means you accept those changes.